Microsoft Platform – Microsoft Dynamics 365 – AI Driven Insights

Efficiently manage your business using AI driven insights

Dynamics 365 Sales and Customer Insights allows you to make more informed decisions by applying AI to your data. The single integrated data repository that underpins Dynamics 365 is mined for insights into Sales, Customers, and Customer Service.

With Microsoft Dynamics 365 Insights, you can:

Transform your customer data to drive understanding, reveal actionable insights, and personalise connected customer experiences.

Proactively improve customer satisfaction and drive personalised customer experience—enabling every team to quickly adapt and innovate.

Make informed decisions regarding your sales next best action and forecast curn.

Predict and get ahead of trends in customer queries.

Streamline financial operations and make informed decisions.

We rapidly design, develop, and deploy a line of business applications often with little or no bespoke software, a low code/no code approach.

DYNAMICS 365 BUSINESS CENTRAL ERP

A complete ERP for small to medium business. Includes financials, sales and service, manufacturing, logistics, operations, warehousing, supply chain, project mgt, reporting, analytics…

DYNAMICS 365 SALES AND CRM

Accelerate sales by using customer, marketing and sales data with AI to identify ideal customer targets, recommend next best actions, and collaborate with peers.

DYNAMICS 365 CUSTOMER SERVICE

Meet and exceed customer expectations across all channels, by optimising the work of field technicians, accelerating problem solving while understanding and predicting customer behaviour

DYNAMICS 365 MARKETING

Keep the sales pipeline fed through lead generation campaigns with automated process flows, comprehensive event management, customer segmentation and social insights.

DYNAMICS 365 HUMAN RESOURCES

Create a workplace where people and business thrive.

Go beyond traditional personnel management to improve organisational agility, optimise HR programs, and transform employee experiences.

DYNAMICS 365 MIXED REALITY

Overlay digital content onto the real-world for greater efficiency and teamwork. Visualise room layouts with holograms and much more.

DYNAMICS 365 AI DRIVEN INSIGHTS

Make more informed decisions by applying AI to your data. The single integrated data repository that underpins Dynamics 365 is mined for Insights into Sales, Customers and Customer Service delivering a competitive edge.

DYNAMICS 365 FINANCE & OPERATIONS

Connect and optimise back-office, retail and supply chain operations by integrating Finance, Manufacturing and Supply Chain management to deliver personalised shopping experiences.

DYNAMICS 365 FIELD SERVICE

The Dynamics 365 Field Service application helps companies optimise the productivity of remote field and mobile workers. By combining workflow automation, smart scheduling, remote assist, and seamless collaboration.

Customer Success Stories

”TEKenable provided end to end expert technical advice throughout our major project to deliver fully integrated student grant administration systems for the Irish Government. From the original TEKenable architecture design concept, supporting us through complex public procurement and project governance frameworks and during the systems analysis, development, testing and implementation stages, the TEKenable team’s service delivery has been reliably and reassuringly available, comprehensive, agile and professional”