Business Transformation
Microsoft Dynamics 365 for Business Solutions
Discover the power of Microsoft Dynamics 365. Streamline your business with integrated marketing, sales, supply chain management, finance, and customer service processes, driving growth for your company. Let us guide your journey to success! Make Microsoft Dynamics 365 your first choice for complex, large-scale, secure business solutions.
What Microsoft Dynamics 365 applications are available?
A comprehensive ERP solution tailored for small to medium businesses, encompassing financials, sales and service, manufacturing, logistics, operations, warehousing, supply chain, project management, reporting, and analytics.
Boost sales velocity by harnessing AI-driven insights from customer, marketing, and sales data. Identify optimal customer prospects, receive recommendations for next-best actions, and foster collaborative efforts with colleagues.
Meet and exceed customer expectations across all channels, by optimising the work of field technicians, accelerating problem solving while understanding and predicting customer behaviour.
Sustain a healthy sales pipeline by employing lead generation campaigns, automated process flows, comprehensive event management, precise customer segmentation, and valuable social insights.
Microsoft Dynamics 365 Field Service enhances remote worker productivity. Through workflow automation, intelligent scheduling, remote assistance, and seamless collaboration, it optimises field and mobile operations.
Enhance decision-making with AI-driven insights from Microsoft Dynamics 365’s integrated data repository. Uncover valuable sales, customer, and customer service insights to gain a competitive edge.
DYNAMICS 365 FINANCE & OPERATIONS
Connect and optimise back-office, retail and supply chain operations by integrating Finance, Manufacturing and Supply Chain management to deliver personalised shopping experiences.
Overlay digital content onto the real-world for greater efficiency and teamwork. Visualise room layouts with holograms and much more.
Foster an environment where both individuals and businesses flourish, powered by Microsoft Dynamics 365. Break free from conventional personnel management to enhance organisational agility, optimise HR programs, and revolutionise employee experiences.
Make Microsoft Dynamics 365 your first choice for complex, large-scale, secure business solutions.
From delivering innovative customer applications to re-platforming legacy systems, Microsoft Dynamics 365 is the perfect platform to digitally transform and revolutionise your business.
Utilising Microsoft Dynamics 365, Azure, SQL Server, Power Platform and Office 365, we create rapidly deployed business solutions that effortlessly handle data capture, storage processing and reporting applications.
What are our Industry Solutions?
A compliance solution that automates regulatory processes, strengthens governance, and ensures financial institutions maintain accuracy, auditability, and maximises operational efficiency.
AI Capabilities:
• Automate compliance at scale.
• Turns data into proactive risk intelligence.
• Smart customer‑facing compliance.
A modern, AI‑enabled healthcare platform that streamlines the full patient journey, from comms to clinical and financial workflows – improving efficiency, accuracy, and patient experience.
AI Capabilities:
• Smarter care – by AI insights.
• AI that catches errors before they cost you.
• Intelligent automation that transforms patient journeys.
A streamlined donation ‑ management solution that automates verification, ensures transparent financial reporting, and provides a unified 360° donor view to strengthen trust and improve operational efficiency.
AI Capabilities:
• AI that streamlines compliance.
• Instant donor intelligence turning insight into action.
• End‑to‑end automation removing friction.
A end‑to‑end contract lifecycle platform providing a central repository, automated workflows, built‑in governance, and real‑time insights reducing risk, improve compliance and efficiency.
AI Capabilities:
• Find it. Know it. Use it.
• Automate every stage.
• Governance built in.
A public‑sector platform enabling faster, more accessible, and transparent citizen services through unified case management, digital self‑service, AI‑driven automation, and strong cross‑agency collaboration.
AI Capabilities:
• Citizen-facing digital engagement.
• Unified case management care.
• Process automation & workflow improvement.
An AI‑powered omnichannel contact centre solution that unifies customer interactions, automates case handling, and ensures compliant, high‑quality service across voice and digital channels.
AI Capabilities:
• Omnichannel customer engagement.
• Unified case management.
• AI & Analytics layer.
A digital‑first grant administration platform using AI for eligibility checks, document analysis, and citizen guidance to deliver transparent, efficient, compliant grant processes for government and applicants.
AI Capabilities:
• AI-driven eligbility checks.
• Intelligent document analysis.
• Predictive analytics.
• Conversational AI.
Copilot in Microsoft Dynamics 365 Business Central
Choose Microsoft Dynamics 365 to integrate applications in one unified platform.
Microsoft Dynamics 365 offers seamless integration, enabling you to choose and combine applications effortlessly.
It provides a comprehensive solution that unifies your entire business, including existing IT systems.
By connecting with every customer and improving productivity, Microsoft Dynamics 365 enhances overall profitability.
Customer Success Stories
Microsoft Dynamics 365 Frequently Asked Questions:
Which of our applications are included in Dynamics 365?
Dynamics 365 includes modular apps that can be deployed individually or together, including:
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Finance
- Dynamics 365 Supply Chain Management
- Dynamics 365 Business Central (ERP for small–mid sized organisations)
Is Dynamics 365 a CRM or an ERP?
Dynamics 365 is both CRM and ERP.
- CRM apps focus on sales, service and customer engagement.
- ERP apps focus on finance, supply chain and operations.
Your organisation can start with one area and expand over time.
Can Dynamics 365 integrate with other systems?
Yes. Dynamics 365 supports integration through:
- APIs and web services
- Microsoft Power Platform (Power Automate, Power Apps)
- Native Microsoft 365 integrations (Outlook, Teams, Excel, SharePoint)
What does Dynamics 365 provide out of the box?
Out‑of‑the‑box capabilities depend on the app, but typically include:
- Core sales or service processes
- Standard data models and security roles
- Reporting and dashboards
- Workflow automation and approvals
- Native Microsoft 365 productivity integration
When is customisation or bespoke development needed with Dynamics 365?
Customisation is typically required when industry‑specific processes are not covered by standard functionality, complex integrations or data transformations are needed and unique approval flows, portals or user experiences are required.
How does data migration work in Dynamics 365?
Data migration typically involves defining migration scope and data owners, cleansing and validating source data, mapping to the target Dynamics 365 data model and testing migrations and reconciliation before going live.
What does TEKenable do?
TEKenable is a Microsoft Solutions Partner and digital transformation specialist helping organisations maximise revenue, reduce costs, and empower their people through cloud technology. We design, build, and support business applications on Microsoft Dynamics 365, Azure, Power Platform, and Salesforce — delivering rapid, measurable outcomes for complex business challenges.
Where is TEKenable based?
TEKenable is headquartered in Dublin, Ireland, and has expanded internationally since its founding. We operate as a remote-first organisation with offices available for those who prefer in-person collaboration. Our teams serve clients across Ireland, the UK, Europe, and the Middle East, with a presence in Dubai.
How long has TEKenable been in business?
TEKenable was founded in 2002 and has over two decades of experience delivering enterprise technology solutions. In that time we have grown from a Dublin-based consultancy into an internationally recognised Microsoft partner, consistently featured in the Deloitte Technology Fast 50 and twice awarded the Deloitte Technology Impact Award.
What industries does TEKenable serve?
TEKenable serves clients across financial services, insurance, public sector, healthcare, aviation, manufacturing, retail, media, and professional services. Our industry expertise spans regulated environments and complex operational contexts, with specialist solutions including TEKaviation for aviation leasing and MRO organisations requiring deep Microsoft Dynamics customisation.
Trusted for over 20 years
We deliver according to our values. Resilience, Heartfelt Service, Always Striving and Insatiable Curiosity.
Awards and Certifications
Reasons you can trust us.
