Microsoft Platform – Microsoft Dynamics 365 – Customer Insights

Empower your Organisation with Customer Insights

Embrace the transformative potential of TEKenable’s Dynamics 365 Customer Insights offering. Empower your organisation to deliver outstanding customer experiences, establishing the groundwork for crafting genuinely personalised, agile, and cohesive customer journeys across sales, marketing, and service divisions.

Copilot in Microsoft Dynamics 365 Customer Insights

WITH CUSTOMER INSIGHTS YOU CAN:

ENGAGE CUSTOMERS IN REAL-TIME

Enable real-time trigger-based customer journeys via email, text, or push notifications, ensuring timely, personalised responses to customer actions across channels.

WIN CUSTOMERS AND EARN LOYALTY FASTER

Real-time customer journeys span every touchpoint, delivering a seamless end-to-end experience.

PERSONALISE CUSTOMER EXPERIENCES WITH AI

Transform insights into action with AI-driven recommendations for content, channels, and analytics. Seamlessly integrate data segments and profiles for deeper customer understanding.

GROW WITH A UNIFIED, ADAPTABLE PLATFORM

Seamlessly tailor and integrate with your existing tools. Streamline compliance and accessibility management.

HAVE YOU IMPLEMENTED MARKETING AUTOMATION?

Marketing Automation improves your lead management and prioritisation, resulting in a better ROI. Businesses report up to 77% more conversions and 4.5 times more sales leads when using Marketing Automation.

This allows you to automate processes and create personalised journeys across all touchpoints to:

Strengthen Relationships

Earn Loyalty

Score More Leads

We rapidly design, develop, and deploy a line of business applications often with little or no bespoke software, a low code/no code approach.

Nurture leads, take actions based on insights, and enhance your marketing activities

Customer Success Stories

”TEKenable provided end to end expert technical advice throughout our major project to deliver fully integrated student grant administration systems for the Irish Government. From the original TEKenable architecture design concept, supporting us through complex public procurement and project governance frameworks and during the systems analysis, development, testing and implementation stages, the TEKenable team’s service delivery has been reliably and reassuringly available, comprehensive, agile and professional”