Compliance Manager
What is Compliance Manager?
Every business needs to comply with regulatory guidelines and legal procedures. Compliance management helps organisations deal with the obligations like GDPR which is a general data protection rule implemented across Europe.
A customisable and robust solution for your compliance needs.
Many businesses are still using massive spreadsheets to track their control performance and regulatory mappings. A lot of businesses are concerned about missing compliance deadlines and the resulting impact on their business. They need a centralised place where they can keep track of all regulatory requirements, queries, and status updates. A tool with a guided process flow empowering your team to focus on more strategic objectives. A tool which can help you prevent or manage critical risks including finance, legal, and regulatory compliance, and strategic and operational risks. Every organisation requires a compliance management framework with a set of protocols that need to be followed.
Different business processes require approvals and consensus from multiple stakeholders. A compliance management tool replaces the effort of one person individually following up with different people and ensures nothing falls through the cracks. This tool captures the compliance process from initiating a query to communicating it with relative stakeholders within the organisation to resolving the query. The queries processed include but are not limited to data access requirements, data breaches, conflict of interest issues and other complaints from the customer.
How it works?
TEKenable offers an off-the-shelf compliance management tool which serves as an integrated process workflow, audited record and restricted environment for execution and tracking of compliance issues. Known as “Compliance Manager” the tool allows selective and restricted access but integrates with Dynamics 365 Customer Service to allow compliance cases to be received through many communication channels and to be referred from Customer Service to Compliance Manager for management.
Compliance Case status is reported automatically back to Customer Service while keeping the details private within Compliance Centre. This allows sensitive cases to be dealt with confidentiality while allowing the broader customer service team to be aware of the case’s existence and if it is open or resolved.
Out of the box, Compliance Centre manages the capture and tracking of:
- Complaints
- Potential Conflicts of Interest
- GDPR Subject Access Requests
- GDPR Data Breach
- Errors made while processing financial transactions
- Legal Proceedings
- Higher Risk Product Transactions (additional diligence required)
- Gifts and Hospitality
- Fitness and Probity
Where appropriate defined resolution SLAs can be applied to Compliance case to avoid inadvertent SLA breaches.
Workflow Automation
Effective Collaboration
Scalable & Easy to use
How can Compliance Manager help you?
- Improve business performance - Enhance client trust and business credibility through a unified and real-time view of the organisation’s compliance status.
- Identify emerging risks - Proactively identify potential compliance risks through streamlined processes for compliance documentation
- Real-time Insights - Avoid the risk of compliance violations with timely insights on compliance readiness at the organizational level
- Centralised Processes – Use this single integrated tool to comply with laws, rules, and regulations and collaborate with regulators and key stakeholders
COVID-19 has amplified the need for digitisation and ad hoc manual paper-based and people-dependent compliance programs are becoming a legacy. Companies investing in digitising their compliance management have become far more resilient and adaptable.
Why choose TEKenable as
your Digital Transformation Partner?
Proven Track Record of Delivery into Enterprise Customers
and many more…
Over 150 Experienced Experts in Cloud and Low Code Platforms
Guaranteed a High Standard of In-House Expertise
Proven Track Record of Delivery into Enterprise Customers
Over 150 Experienced Experts in Cloud and Low Code Platforms
Guaranteed a High Standard of In-House Expertise
Customer Success Stories
