Transformation, AI and Data: AI

Empowering Enterprise Intelligence with AI-Powered Document Chat

The Challenge

A global enterprise specialising in third-party software support faced a significant obstacle: the majority of its institutional knowledge was buried in unstructured formats, emails, documents, and presentations. This made it difficult for teams to access critical information quickly, impeding decision-making and collaboration. The organisation’s IT environment was fragmented, these siloed systems created inefficiencies, hindered cross-functional reporting, and limited the company’s ability to scale effectively.

The Solution

TEKenable initiated the engagement with a strategic IT architecture review, identifying opportunities to modernise the client’s data landscape using Microsoft technologies. A key recommendation was the deployment of TEKenable’s “Chat with Your Documents” solution, a secure, Azure-based SaaS platform powered by Generative AI.

Key features included:

  • Multi-domain chat experiences tailored to departments like HR, Legal, and Sales.
  • SharePoint integration for domain-specific content management.
  • Real-time analytics and monitoring via Azure Log Analytics and Application Insights.
  • Optional enhancements like natural language querying of SQL databases and Power BI visualisations.

The Outcome

After a successful proof of value, the solution went live in production in early 2024. The impact was immediate and measurable:

  • Faster access to knowledge: Employees could retrieve insights from unstructured data in seconds.
  • Smarter decision-making: AI-curated responses provided context-aware guidance.
  • Greater efficiency: Non-technical users could independently access the information they needed.
  • Future-ready architecture: The platform laid the foundation for broader AI and data initiatives.

This project illustrates how TEKenable’s blend of strategic consultancy and AI innovation can unlock the full potential of enterprise knowledge, turning complexity into clarity and data into decisions.

Contact us to find out more about how we can help support your digital transformation journey

The Power of Integration: A Finance System Built for the Future

The Challenge

A mid-sized European studio in film and television, operating across multiple markets, modernised its operations to overcome legacy system constraints and support strategic growth.

Their systems:

  • Reduced operational efficiency
  • Limited visibility into critical business data
  • Hindered customer service capabilities

The organisation needed a modern, scalable solution to support its growth and streamline operations.

The Solution

TEKenable designed and delivered a tailored business transformation strategy centred on Microsoft Dynamics 365 Business Central and CRM.

  • Migrating legacy systems to a unified, cloud-based platform to eliminate silos and improve data accessibility.
  • Automating core business processes across finance, operations, and customer service to reduce manual effort and increase consistency.
  • Integrating real-time analytics to empower faster, data-driven decision-making and enhance strategic visibility.
  • Enabling mobile access and remote collaboration, ensuring teams could operate efficiently across geographies.
  • Customising modules to align with industry-specific needs, particularly in financial reporting and compliance.
  • Ensuring seamless integration with existing tools and workflows to minimise disruption and accelerate adoption.

The Outcome

The transformation delivered measurable improvements:

  • 35% reduction in manual processing time.
  • Enhanced customer engagement through streamlined service processes.
  • Improved strategic agility and responsiveness to market opportunities.
  • A modern, efficient finance system that replaced manual, Excel-based processes.

The transformation resolved key inefficiencies and equipped the organisation with a modern finance system, ready to scale, make faster decisions, and stay competitive in a dynamic market.

Contact us to find out more about how we can help support your digital transformation journey

Spellings for Me: Personalised Learning, Global Reach

The Challenge

Launched in 2019, Spellings for Me set out to create a differentiated spelling programme tailored to each student’s individual ability. Initially designed for primary schools in Ireland, the platform quickly gained traction internationally as teachers relocated and sought to continue using the tool abroad. However, this expansion revealed unexplored opportunities—particularly with the platform’s audio files, which featured only Irish-accented English. Additionally, the original system, lacked advanced UX/UI design, comprehensive reporting, and gamification features. As the user base grew, so did the volume of backend data, creating scalability and performance challenges that required robust technical support.

The Solution

To address these growth areas, the team partnered with TEKenable to build the initial platform and to now evolve the platform to a Version 2, which incorporated:

  • A fully managed web application hosted on Microsoft Azure, designed for scalability and global availability.
  • Enhanced UX/UI design and gamification features.
  • Advanced reporting tools for teachers and students.
  • Integration of AI-powered voice technology via Azure’s Voice Studio, enabling support for 10 English accents including American, Canadian, New Zealand, South African, Tanzanian, Indian, Nigerian, and more.

The implementation followed a phased and collaborative approach. It began with discovery and planning sessions, followed by quality assurance testing and pilot rollouts at selected schools. TEKenable played a key role, providing scalable infrastructure and AI expertise that ensured a smooth transition and helped future-proof the platform. Spellings for Me also expressed appreciation for the team’s enthusiasm, professionalism, and genuine care, throughout the project.

The Outcome

The rollout of Version 2 has been a resounding success. A number of schools have already adopted the new platform, with expansion underway across many countries, as well as including a new homeschool version, allowing parents to purchase the programme directly. The project’s impact was further recognised when Spellings for Me was selected as the Tipperary representative for the National Enterprise Awards 2025.

Looking ahead, the team is working closely with TEKenable’s AI division to develop features aimed at supporting children with dyslexia—ensuring that no child “slips through” when it comes to early assessment and intervention.

Contact us to find out more about how we can help support your digital transformation journey

RelateCare’s Journey to Data Excellence

RelateCare’s Journey to Data Excellence with TEKenable | Customer Testimonial (Podcast)

RelateCare leverages its experience in healthcare and customer service, to provide top-notch contact center services. Based in Waterford, they serve both the healthcare sector in Ireland and the US, with around 1,000 agents in Ireland and a few hundred in the US, making them a significant player in the industry.

Listen to Tim O’Byrne’s (Group Chief Financial Officer, RelateCare) podcast, as he details their journey with TEKenable.

Choosing the Right Partner

After an extensive RFP process involving several parties from the US and Ireland, RelateCare selected TEKenable as its partner. The decision was driven by TEKenable’s client-focused approach, flexibility, and willingness to challenge and improve RelateCare’s thinking 

TEKenable’s ability to listen to RelateCare’s needs and provide innovative solutions made them stand out from other contenders.

Tim appreciated that TEKenable challenged their way of thinking, rather than just accepting their requests without question. This approach demonstrated that they were a good partner, as they provided valuable insights and suggestions for alternative solutions.

RelateCare’s journey with TEKenable underscores the importance of recognising limitations and finding the right partner to support technical needs. By collaborating with TEKenable, RelateCare has successfully built a robust and efficient data management system, enhancing their service delivery and customer satisfaction. This partnership has not only addressed RelateCare’s current challenges but also positioned them for future growth and innovation 

“My key message for you today is that we recognise our limitations. It’s okay for everyone to admit that if you’re not a tech expert, you need to seek support elsewhere. The most important thing is to find the right partner. We were fortunate to find TEKenable as the right partner for us,” – Tim O’Byrne, RelateCare

How Amara Therapeutics is Transforming Healthcare with TEKenable | Customer Testimonial

In the rapidly evolving field of digital therapeutics, Amara Therapeutics stands out as a trendsetter. Led by CEO – Brendan Staunton, the company is on a mission to develop innovative treatments delivered directly to patients’ smartphones. One of their primary focuses is creating a digital therapeutic for overactive bladder, a debilitating condition affecting approximately 100 million women worldwide.

To bring this groundbreaking product to market, Amara Therapeutics partnered with TEKenable, a company known for its expertise in healthcare software development.

The decision to collaborate with TEKenable was influenced by their impressive track record and their ISO 13485 certification, the gold standard in healthcare software development. This certification was crucial for Amara Therapeutics. They aim to secure FDA and CE approval for their product in Europe and the US.

The collaboration with TEKenable has been a rewarding experience for Amara Therapeutics. Staunton praises the TEKenable team for their top-class talent and dedication. The primary goal of the project was to develop a robust software platform tailored to the unique demands of healthcare. This involved creating a sophisticated functional document that served as the blueprint for the entire development plan. From the outset, cybersecurity, information security, and data management were integral components of the project, areas where TEKenable’s expertise proved invaluable.

Throughout the development phases, the project faced various challenges.

However, these obstacles only highlighted the exceptional quality of the TEKenable team. Their ability to tackle problems and devise innovative solutions enhanced the final product. The result was an ISO 13485-compliant software as a digital medical device standard treatment platform, comprising iOS and Android apps, as well as a clinician portal backend. Additionally, a series of treatment algorithms were developed to integrate the user interface with the backend.

The complexity of the project was immense, requiring the integration of multiple factors such as cybersecurity, information security, and data protection from the beginning. Despite these challenges, the final product exceeded expectations. Staunton expresses immense satisfaction with the outcome, noting that the robust platform is well-prepared to meet regulatory approval standards in both the US and EU.

Communication and collaboration were key to the project’s success. Staunton emphasises the importance of effective communication when developing software externally. The close working relationship between Amara Therapeutics and TEKenable was instrumental in navigating the project’s numerous decisions and challenges. TEKenable’s responsiveness and proactive approach ensured that the project progressed smoothly, even when faced with unexpected hurdles.

Looking ahead

Amara Therapeutics is preparing to initiate a large randomised control trial involving 10 hospitals in the US. This clinical study will be one of the largest ever conducted in the field of overactive bladder and the largest using a digital treatment approach. Following the trial, the company plans to apply for regulatory approval in both the US and Europe, paving the way for commercialisation.

The ultimate goal is to make this innovative product available to patients worldwide. Helping as many people as possible benefit from the hard work and dedication of both Amara Therapeutics and TEKenable.

Revolutionising Operations and Driving Success at Farrell Furniture

The Challenge:

Farrell Furniture, a leading full-service furniture solutions partner in Ireland, faced challenges in managing their operations efficiently due to their high-volume and complex manufacturing process and the use of existing ‘Legacy’ technology. Their business processes were extensively manual and excel based, causing errors, confusion, and delays, impacting product and customer delivery, and hampering expansion into new markets. To address these critical needs, Farrell Furniture partnered with TEKenable to implement a customised cloud-based solution using Microsoft Dynamics 365 Business Central and Microsoft Dynamics CRM, capable of meticulously tracking inventory and profitability on a project-by-project basis and remaining at the forefront of technological evolution through a continuous improvement release cycle.

The Solution:

Farrell Furniture faced issues with their ‘Legacy’ technology and manual processes, which hampered growth, expansion into new markets, and incurred increasing costs. To address these issues, they engaged TEKenable to deliver a Digital Transformation program, leveraging their expertise in ERP using Microsoft Dynamics 365 Business Central and Microsoft Dynamics CRM. TEKenable crafted a solution that seamlessly integrated all aspects of Farrell Furniture’s operations, sales, and finance, including sophisticated management capabilities across Sales, Manufacturing, Projects, Finance, and Inventory. They also introduced innovative tools like Optical Character Recognition (OCR) and advanced Expense Management systems to streamline operations, reduce manual effort, and enhance overall efficiency. The implementation of Business Central delivered a fully automated Configurator quote/sales to procurement and order fulfilment, triggering stock replenishment, and underpinned by a warehouse barcoding system for stock allocation and movement tracking. This was completed with field service and customer service ability to close the loop from first contact to fully completed order and financial update.


The Result:

The implementation of a future-proof ERP cloud solution using Business Central and Dynamics CRM has revolutionised the way Farrell Furniture manages its business. They now have a fully integrated system that includes sales, finance, inventory management, manufacturing, and project management, allowing for comprehensive analysis and management of profitability and costs. The system’s native Planning functionality enables efficient procurement and scheduling of raw materials and production, while the adoption of standard marketplace addons and banking integration enhancements has led to significant efficiencies. One of the most impactful results is the ability to access Business insights and real-time analytics, empowering Farrell Furniture to make data-driven decisions for strategic planning and long-term success. Through their partnership with TEKenable and the implementation of Microsoft Dynamics 365 Business Central and Microsoft Dynamics CRM, Farrell Furniture has streamlined and enhanced its operational capabilities and positioned itself to thrive in a competitive and technologically advanced business landscape.

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